Telstra

enterprise pitches

I developed the digital engagement vision that helped Australian telecommunications leader Telstra win seven multimillion-dollar contracts in sport, entertainment and gaming. I also researched and created high-level pitches for retail, property, financial services, government and aged care.

I identified customer pain points and goals and created customer personas and journeys to show how businesses can use technology to enable personalized customer experiences that maximize spend, engagement and loyalty. To see more of this work, please drop me a note.